Service Issue решено
Приоритет - высокий Затрагивает другое - Server

Hi,

 

We are currently experiencing some network issues that may affect your connectivity. Our team is actively working to resolve the problem and we expect to have everything back up and running within a few hours. Thank you for your patience and understanding!

 

Thank you

Source Maintenance решено
Приоритет - средний Затрагивает другое - Source Updating Servers

Hello

 

Our Main UK Channels Source is doing some maintenance on servers, This is from the backend not from our side.

We are sorry for the issue.

 

Thank you

Maintenance решено
Приоритет - низкий Затрагивает другое - Main Server Rebuild

Hello,

 

Scheduled Maintenance at 2am (UK Time).

Approximately Down Time 2 Hours.

 

Things We'll be doing:

 

- Will Redo Full Service

- Cleanup DB & Logs

 

All Resellers has been disabled for a final backup. Will be Enabled after Full Service Redo.

 

 

We are sorry for the inconvenience .

 

Thank you

 

Server Maintenance решено
Приоритет - критический Затрагивает другое - Issues

Hello,

 

We are aware of the issues You Guys are facing From last 2 Days and We are trying to fix those issues and its Almost Done.

We will send an email after its done on how to fix the issue at customer side.

We are sorry for The Inconvenience .

 

Regards,

Amb Konnect

Down Channels решено
Приоритет - критический Затрагивает другое - Channels Down

We are having some issues on few channels.

Our Team is working on them and will be fixed in a short time.

We are sorry for the inconvenience !

Mag Device (Page Loading Error) решено
Приоритет - средний

Hello,

 

For all Customer Who are facing "Page Loading Error" Or Blank Screen on mag devices , Please wait for a few hours we are trying to fix the issue !

 

 

Thank you

Reboot решено
Приоритет - низкий Затрагивает другое - Server Reboot

5-10 Mins Downtime

Rebooted a Few Servers to take Effect of Changes

Buffering решено
Приоритет - критический Затрагивает другое - Server Reboot

Hello,

We are rebooting the server due to the buffering you guys are facing !

It will be up in 5 Minutes , There is no need to be worried :)

 

Thank you